WeSing Privacy Policy
Last Updated: 2022/9/15
Thank you for using WeSing!
This Privacy Policy (“Privacy Policy”) explains your rights and choices and our practices regarding any personal information that we collect from you or that you provide to us in relation to the WeSing Services. The “WeSing Services” are the services we provide, through which you can search, audition, download, and manage original songs and their accompaniments, and use the accompaniments to sing songs, and record, tune, modify, mix and upload music.
The WeSing Services are provided and controlled by [Tencent Music Entertainment Hong Kong Limited ] (“we”, “us” or “our”). We are committed to protecting your privacy and security for your personal information. In this Privacy Policy, “personal data” or “personal information” means information that (either on its own or in combination with other information held by us) enables you to be identified as an individual or recognized directly or indirectly. It is important for you to understand how we collect and use your personal information, so please read this Privacy Policy carefully. If you do not agree to the processing of your personal information in the way this Privacy Policy describes, please do not provide your information when requested and stop using the WeSing Services. By using the WeSing Services, you are acknowledging our rules regarding your personal information as described in this Privacy Policy.
If you are accessing or using the WeSing Services within a jurisdiction for which there are separate supplemental terms, the applicable jurisdiction-specific terms will apply. In the event of any conflict of inconsistency between the jurisdiction-specific terms and the main body of this Privacy Policy, the jurisdiction-specific terms shall prevail.
1. THE INFORMATION WE COLLECT AND HOW WE COLLECT IT
In providing the WeSing Services, we may collect, process, store and use information relating to you. You can choose not to provide certain information, but some information is necessary for you to use the WeSing Services and for us to make available the WeSing Services to you. If you download and/or access part of the WeSing Services without creating an account, we may also collect information about you.
We collect information relating to you from a variety of sources, including:
Information you choose to provide
You may provide certain information when you register an account or otherwise access or use the WeSing Services, such as:
• Registration and profile information, such as your nickname, biography, gender, date of birth, country, city, phone number and profile photo
• Information of your contacts in your device or on the third-party platforms (e.g., QQ, WeChat, Apple, Facebook, Google or Twitter) (each, a “Third Party Platforms”) if you choose to find other users through aforesaid contact lists. With your permission, in order to identify and match users on WeSing Services, we will access and collect the [names and phone numbers] from your phone contacts and [your public profile information and names and profile information of your contacts] from your contacts on the Third-Party Platform(s)
• [Payment information, such as your credit card details]
• User-generated content, such as photos, soundtracks and video clips you uploaded to or made available on the WeSing Services, and comments or information you choose to make available to us or the others
• Your choices and preferences
• Information in your communication with us, such as your feedbacks and questions and the terms you used when make searches
• Information your share through your participations in the events on the WeSing Services
• [Your facial information if you choose to use the beautify features in the WeSing Services. However, this facial information is provided on a real-time basis in the WeSing Services on your local device and is not accessible by us]
In some cases, you may provide personal information to us about another person. In such cases, you confirm that you have the authorization of such person to provide us with this information.
Information we obtain from third parties
We may obtain your information from third parties, such as:
Third Party Platforms.
If you choose to sign up, log in or link using an account of a Third-Party Platform, we may collect your information and details from these Third-Party Platforms, such as your gender, age, contact list, payment information, and other public profile information.
Other Users of WeSing Services.
We may receive shared Information that others using our services make available about you, such as information contained in posts, soundtracks, videos clips they make and communications they make to you and others using our services.
Information we collect as you use WeSing Services
We may automatically collect your information as you use the WeSing Services, such as:
Device Information.
We may collect your device information such as your [mobile carrier, configuration information made available by your web browser or other programs you use to access the WeSing Services, your Internet Protocol (IP) address and your device’s version and device identification number.] [We may also collect information about what apps and other software you have used and how you have used them.]
Usage Information.
We may collect information about your interaction with the WeSing Services, such as what you have searched for and looked at while using the WeSing Services, including without limitation, web search terms used, social media profiles visited and details of other information, content accessed or requested by you when using the WeSing Services, and the duration of your access to such account and the content therein.
User Behavioral Information.
We may also collect information regarding your use of the WeSing Services and your social interactions with other users. This includes but not limited to your public profiles, the lists you create, the people you follow and your followers, the content you download, the content you mark as “favorites” or share with others, repeated views and information contained in posts and communications. Content posted by other users may also include information relating to you.
Location Data
We may collect information regarding your location when you use location-based services, including:
• Where we have your consent, the location of your device when you use the WeSing Services, such as from the GPS, WiFi, compass, accelerometer or other sensors in your device;
• the IP address of the device or internet service you use to access the WeSing Services; and
• other information made available by you or other users that gives an indication as to where you are or have been located, such as account information that indicates where you are located and geotag information that is embedded in any photos or videos you have uploaded through the WeSing Services.
Messages
Information about communications you have made using the WeSing Services, such as the people you have communicated with and the time, data and duration of your communications; and
Metadata
Metadata connected to those photos, pictures, recordings, videos or other file types you have uploaded or made available through the WeSing Services, such as the date, time or location that a shared photograph or video was taken or posted.
Cookies
When you access or use the WeSing Services, we may use cookies and similar tracking technologies to collect information about you. Cookies are small files which, when placed on your device, enable us to provide certain features and functionality. Please see our Cookies Policy for more information.
2. HOW WE USE YOUR INFORMATION
We may use your information to perform and enforce our Service Terms, to operate and improve our Platform, to enable you to use the WeSing Services and to receive our support, and to customize your experience with the WeSing Services.
We generally the information we collect:
• to provide the WeSing Services to you;
• to set up and manage your account with us;
• to facilitate your account registration and login or content sharing via a Third-Party Platform;
• to communicate with you, including via email, text message, push notification, mail and telephone;
• to keep internal records and manage our relationship with you;
• to send promotional materials from us or trusted third parties;
• to process your payments;
• to announce winners of our events and to make available the prizes (if any) to you;
• to better understand your preferences in order to infer your interests and to provide you with a more personalized experiences, such as showing you suggestions in the “Recommended” feed;
• to better understand how you access and use the WeSing Services, for the purposes of improving our services, to respond to your preferences and provide personalized help and instructions;
• to enable social functions of the WeSing Services, such as allowing you to connect, communicate and interact with other users on the WeSing Services;
• to allow you to publish, share, forward, bookmark and comment on user generated content made available by you or third parties;
• to operate our platform, services, products, support for internal purposes, such as testing, research, data analysis and solving issues;
• to detect, identify and combat illegal or fraudulent activities, including to prevent hacking, in order to keep the WeSing Services safe and secure;
• to comply with legal and regulatory requirements under applicable laws and regulations or as required by authorities;
• for the purposes of software verification or administering software upgrades;
• to help us develop our new services and improve our existing services;
• to provide support to you and to answer your queries or requests;
• to verify your identity when processing your queries and feedbacks;
• to enable your contacts to follow or interact with you on the WeSing Services if you provide us with your list of contacts on your phone or on any Third Party Platforms;
• to make suggestions and provide a customized advertisement experience;
• where appropriate, to assess the effectiveness of and improve advertising and other marketing and promotional activities on or in connection with the WeSing Services; and
• for any other purposes identified to you upon our collection of your information or based on your consent.
3. HOW WE SHARE YOUR INFORMATION
We may share and transfer your information with third parties (both inside and outside of your jurisdiction) as described in this Section 3 (How we share your information).
We may share your information with the following types of third parties:
Service Providers and Business Partners
We may share your information with our business partners and service providers, contractors and agents who provide services on our behalf or assist us to provide the WeSing Services to you. For example, these include payment service providers that facilitate your purchases, cloud service providers who send emails or push notifications on our behalf, mapping service providers who assist with location data, analytics partners who assist our business, and advertising partners on our services.
If you choose to do so, we will share some of your information with the Third-Party Platform selected by you in some cases. For example, if you choose to share a video within the WeSing Services to a Third-Party Platform, a link to the video will be shared and your username and profile photos might be available on the Third-Party Platform.
We may, from time to time, contain links to and from the websites or applications of our partners, or affiliates. If you follow a link to any of these websites or applications, please note that these websites have their own privacy notices and that we have no control over how they may use your personal information. You should check the privacy notices of third party applications and websites before you submit any personal information to them. Please note that this Privacy Policy does not apply to any websites or services offered by or information practices of any third parties, and we bear no liability for any third party’s processing of any information provided by you to them.
Companies within Our Corporate Group
Tencent's group of companies. We may share your personal information among our group of companies, including our subsidiaries, in order to administer our services and products, including WeSing, provide you with customer support, process your payments, understand your preferences and conduct the other activities described in this Privacy Notice, including carrying out our obligations and enforcing our rights under our User Terms.
For Legal Reasons
In certain circumstances, we may be required to disclose or share your personal information for legal reasons, such as sharing your information for compliance with a legal or regulatory obligation with police, regulators, government agencies or to judicial or administrative authorities pursuant to a valid legal process such as a subpoena, court order or search warrant. These disclosures may be made with or without your consent, and with or without notice to you. We may also disclose your personal information to third parties where disclosure is both legally permissible and necessary to protect or defend our rights, law enforcement, address issues relating to security or fraud, to enforce our User Terms (including investigation or any potential violation thereof) or protect the rights, safety or property of our users, you, a third party or those of the public as required or permitted by law (including exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction).
Third Parties Connected with Business Transfers
As we continue to develop our business, we or our affiliate companies may be acquired by a third party or re-organize our group structure. In these circumstances, it may be the case that your information is transferred within our group and/or transferred to a third party who will continue to operate the WeSing Services or similar services under either this Privacy Policy or a different privacy policy which will be notified to you. The party to which your information is transferred and used may be located outside of your jurisdiction.
With Your Consent
We may share your information for other purposes in accordance with your consent or direction. [To the extent that the applicable data protection laws in your jurisdiction require your consent for sharing of your personal information as set out above, you hereby grant us a prior, explicit and informed consent and authorize us for such data sharing.]
You acknowledge and understand that any information you share during your public activities on the WeSing Services may be accessed, read, collected, used or otherwise processed by others. You should use caution when disclosing such information, and we are not responsible for any such information you choose to make available to public on WeSing Services.
4. INTERNATIONAL INFORMATION TRANSFERS
For the purpose of performance of our contract with you, the personal information that we collect from you may be transferred to, and stored at, or otherwise accessed from or processed in a destination outside of your jurisdiction of residence (including Singapore and Hong Kong) that has laws and regulations that may not guarantee the same level of security and protection of personal data as your jurisdiction. However, we will take reasonable and necessary steps to ensure that we handle personal data in accordance with this Privacy Policy and provide a standard of protection that it is comparable with the protection under the laws of your jurisdiction, regardless of where your personal data is transferred to or accessed from. If the countries to which we may transfer your personal data and/or in which our servers are located may be countries that are not considered as having an adequate level of protection by applicable laws in your jurisdiction, you hereby grant us a prior, explicit and informed consent and authorize us to transfer your personal data by accepting this Privacy Policy.
5. YOUR RIGHTS
You may have various rights under applicable laws in your jurisdiction in connection with our processing of your information, such as:
• The right to request, free of charge, confirmation of whether we process your personal information and access to a copy of the personal information retained;
• The right to request proper rectification or removal of your personal information or restriction of the processing of your personal information;In terms of correcting your personal information, if you need to correct your nickname, avatar, region and other information that you actively provided to us, you can directly correct it on your personal data settings page. If you need to correct the personal information you provide and generate when using WeSing (such as chat messages, UGC, etc.) and the personal information provided to us by the third-party (such as third-party platform account information, payment information, etc.), you can click “Contact us”Contact us.
In terms of personal information deletion, you have the right to ask us to delete your personal data, including your WeSing account and related personal information. You can delete your account through [Settings] - [Privacy] - [Cancel Account] in WeSing. Please note that there will be a 30-day hesitation period for submitting a request to cancel your account. If you continue to use this account to login to WeSing within the hesitation period, the relevant account will be restored. If you no longer log in or use it, the account will be completely deleted after 30 days , you will not be able to use WeSing with this account, so please decide carefully. In addition, if we terminate our services or operations, we will notify you at least thirty (30) days in advance and delete or anonymize your personal information after termination of services or operations.
• The right to object to processing your personal information by us or by third parties for the purposes of sending you promotional messages;
• The right to withdraw your consent to the processing of your information at any time. Please note that if you withdraw your consent to certain processing of your information, you may not have full access to all or part of the WeSing Services. In some cases, we may continue to process your information after your withdrawal of your consent if we have a legal basis to do so or if your withdrawal of consent was limited to certain processing activities; and
• The right to lodge a complaint with the local data protection authority if you believe that we have not complied with applicable data protection laws.
Depending on your jurisdiction, you may have additional rights. Please see the jurisdiction specific section at the end of this Privacy Policy.
If you wish to submit a request, please direct your requests to the email or physical address in Section 10 (Contact Us). Following our verification of your request, we will respond to your request consistent with applicable law. We may take additional measures to verify your request, including by asking you to provide information necessary to verify that you are the holder of your account.
6. RETENTION OF YOUR INFORMATION AND YOUR RIGHTS
We will only retain your information for so long as is necessary to fulfill the purposes as set out under Section 2 (How we use your information) above, subject to any legal obligations to further retain your information, for purposes of legal claims or investigations, or as set out in this Privacy Policy. Should your use of the WeSing Services be terminated for any reason, we will take steps to ensure that your information is deleted or anonymized, which is no longer available through the WeSing Services, or otherwise used by us, within a reasonable period of time (subject to technical limitations) after such termination.
7. SECURITY OF YOUR INFORMATION
We use a variety of security technologies and procedures for the purposes of preventing loss, misuse, unauthorized access or disclosure of information. While we endeavor to protect our systems, sites, operations and information against unauthorized access, use, modification and disclosure, no data security measures can guarantee 100% security at all times. Our systems and the communications networks through which you access the WeSing Services may be subject to security breaches and failures which are due to circumstances beyond our reasonable control.
8. CHILDREN
The WeSing Services is not intended for anyone under [18] years old, or in the case of a jurisdiction where the minimum age for processing personal information differs, such different age (each, a “Minimum Age”). If you are under the Minimum Age, you must not use the WeSing Services for any purpose, except where your parent or legal guardian has provided consent (to the extent this option is available in your jurisdiction). We do not knowingly collect personal information from any individual under the Minimum Age. If you believe that we have personal information of any individual under the Minimum Age without parental/guardian consent, or if you are the parent or guardian of such individual and wish to withdraw your consent, please contact us via the email or physical address in Section 10 (Contact Us), and we will take measures promptly to investigate and/or remove such personal information.
9. CHANGES TO THIS PRIVACY POLICY
This Privacy Policy may be updated from time to time. We will post the updated Privacy Policy here and revise the “Last Updated” date to reflect the effective date of the updated Privacy Policy. Please check this page frequently to see if there are any updates or changes to this Privacy Policy. We may notify you of any materials changes to this Privacy Policy via WeSing Services or by other means.
10. CONTACT US
If you wish to contact us regarding this Privacy Policy or any privacy-related matters, please contact us via email: 【andrwesingreceiver@qq.com】or via postal mail at 12F, Building D3, Kexing Science Park, Nanshan District, Shenzhen, Guangdong Province, China, Tencent Music Legal Department , Zip code: 518057.